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Our office features...
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OUR MISSION
It is our mission to serve as many families as possible with the highest quality chiropractic care, so that they may realize their full human potential. To educate our patients in matters of health and wellness in the spirit of living, giving and serving. We strive to have our patients reach their Optimal Health.
Golf Performance Evaluations:
Dr. Kirsten Ferguson is certified through the Titleist Golf Performance Institute as a Golf Fitness Instructor.
Dr. Kirsten Ferguson, DC
Dr. Ferguson is originally from Phoenix, Arizona. She received her bachelors degree in 1989 from Lawrence University and her doctorate in 1996 from Palmer College of Chiropractic. Dr. Ferguson has been an active member of the Fern Creek Community Assn and Chamber since 1997. Her outside interests include reading, landscaping, fitness and golf. Her areas of special interest are spinal corrective care, nutrition, headaches, prenatal chiropractic, pediatric chiropractic and golf fitness.
Dr. Mark Hoffman, DC
Dr. Hoffman was raised in Princeton, Illinois. He received his bachelors degree from Palmer College and this doctorate in 1996 from Palmer College of Chiropractic. His outside interests include fitness and 4-wheeling in the jeep that he built from the frame up. His areas of special interest are extremities and sports chiropractic.
More...
Drs. Ferguson and Hoffman are a husband and wife team. They reside in Fern Creek and have 2 boys, Bryce and Keagan, and a goldendoodle named Emma. They opened Fern Creek Chiropractic Center in late April 1997 at its original location, across the street from the current location. They take great pride in keeping their practice updated with advanced technology and the latest information for their patients. This office thrives on patient referrals, the highest compliment any doctor can receive. (Read the Testimonials to see what some of our patients say)
Tony Heinsohn,
Patient Manager/Asst Marketing Director
Tony has been with Fern Creek Chiropractic Center since August of 2001. Tony is a native of Louisville, KY. He has filled many positions over the years with our practice including therapy assistant, insurance manager and, his current position, patient manager and assistant marketing director. Tony is also a certified limited radiographer. Tony resides in Fern Creek with his partner, Chris, and their four dogs, Winston, Kikko, Boots and Baxter.
Dwayne Crittendon,
Licensed Massage Therapist
Dwayne has been providing quality therapeutic massage for Fern Creek Chiropractic Center since 2006. He is a graduate of the Advanced Therapeutic Massage School. Dwayne resides in Louisville with his wife and 3 children.
OFFICE HOURS
Monday
7:15am - 12:00pm
2:00pm - 6:00pm
Tuesday - closed
Wednesday
Thursday
Friday
Saturday - closed
Sunday - closed
From I-265, go north. After the 3rd light, the building is on the right. Other businesses in our building include Graeter's, AT&T and Penn Station.
Chiropractic Care
Chiropractic treatment consists of joint manipulation or adjustments. A chiropractic adjustment is a specific thrust applied to a joint that has lost its motion or is misaligned. The adjustment may be accomplished by hand, with the assistance of a specialized table or a specialized instrument.
Modalities
Modalities include electrical muscle stim, ultrasound, cold laser, ice and heat therapy. They are used to faciliate faster healing and to reduce pain and inflammation.
Massage therapy
Therapeutic massage is used to treat painful or tight areas in the body. Muscle tightness can cause assymetry in the body.
Exercise Rehabilitation/ Stretching/Traction
Exercises to strengthen and stabilize an area are an integral part of your care. Our office focuses mainly on teaching the patient how to perform these at home. Stretching is important to maintaining proper body alignment and the prevention of injuries. Cervical traction is used to retrain proper posture and spinal curves.
Prior to your visit, you will be asked to fill out some preliminary paperwork. After you are checked in and shown around the office, Tony, our patient manager, will sit down with you to begin your consultation. He will ask you for detailed information concerning your condition and answer any questions you may have regarding office procedures.
You will then meet with one of the doctors. You and the doctor will discuss your condition, other health related issues that may be involved and any concerns or questions you may have.
A chiropractic examination consists of three parts: a posture exam, an orthopedic/neurological exam and a palpation exam.
Posture is said to be the window to the spine. Your posture is assessed to determine its relationship to your condition and your overall health.
These are tests designed to rule in or rule out different pathologies or conditions that may be the cause of your condition. For example, some tests will indicate that a disc herniation may be the cause. Certain nerve tests will guide the chiropractor to the area of the spine that requires further examination and/or tests.
Chiropractors are highly trained in the art of palpation. Palpation is the use of the hands to examine the joints and surrounding soft tissue to determine if each joint is in its proper alignment and is moving appropriately.
Why X-rays?
Chiropractors are highly trained in radiology. We take x-rays for many reasons.
1. Check for pathology. Are there fractures or tumors?
2. Check for vertebral subluxation. How is your alignment?
3. Check for the overall health of your spine. Is there a loss of bone density? Are there degenerative changes? Are your disc spaces well-maintained?
The importance is not just when and where to adjust, but when and where not to adjust.
This takes place on your second visit to our office. You will meet with the doctor to discuss your x-rays and exam findings. We will discuss your overall spinal health, your symptoms and your recommended treatment plan. If we do not feel you are a candidate for chiropractic care or that you need additional medical consultations, we will point you in the right direction. It is important to us that you have a clear understanding of what your spinal problems are and how to manage them in order for you to make an informed decision regarding your health care.
Acute Care
This type of care is for conditions with an onset of 6 weeks or less. This can also apply to an acute exacerbation of a previous condition. Most acute care ranges from 2-6 weeks. This is typically covered by most health insurance plans.
Accident Care
(This type of care typically falls under "acute" care. However, as Kentucky laws can be confusing, it is being explained under a separate heading.)
Car Accident?
Kentucky is referred to a "no fault state". As far as medical care, this means that your medical bills are filed to YOUR car insurance. You typically have 100% coverage up to $10,000, unless you have elected to have more coverage. This is referred to as PIP coverage.
We will file your claims for you. You need to have a claim number, claims address and the name of your claims adjuster.
* I recommend reading "What you don't know about buying car insurance can hurt you" by attorney Michael Schafer.
Chronic Care
This type of care is for conditions with an onset more than 6 weeks ago. This may or may not be covered by health insurance.
Supportive Care
This type of care is for patients whose condition can not be completely resolved, but can be managed well with continued periodic adjustments. This may or may not be covered by health insurance.
Wellness Care
This type of care is for patients whose appreciate the lifestyle benefits of consistent chiropractic care. This is not covered by most insurance.
Work Comp Care
Different companies have different rules. You need to get your claim filing information from human resources. Let them know you are coming to see us, in case they need you to sign any paperwork. This is covered by work comp insurance with your place of employment.
Maintenance Care
This type of care is for patients who have already undergone previous care and would like to receive the periodic "tune up" to reduce the likelihood of an exacerbation. This is not covered by most insurance.
Our prices are reviewed with each patient at the beginning of care.
For those with insurance, we will review your chiropractic coverage with you, so you have a good understanding and estimate of what your treatment will cost. We will gladly bill your insurance company. Our doctor is in network with most companies. Any copays or applicable deductible charges are due at the time of service.
Insurance
Most insurance covers at least some chiropractic care. If we are providers for your insurance plan and you have a deductible, you are charged the allowable rate for services as determined by your insurance company. If you have a copay, then that is the amount you will pay on each visit.
Auto Accident
Kentucky is a no-fault state. This means that your auto insurance pays for your medical bills directly up to the amount of your PIP coverage (min $10,000). There is no out-of-pocket for you unless you have a deductible for medical.
Self-Pay or No Chiropractic Coverage
Many patients choose to pay out-of-pocket for their care. Because we do not have to file the insurance paperwork, log in insurance payments or denials, or do any follow-up with insurance, we are able to offer a time-of-service discount on your care. A discounted charge of $36 covers the chiropractic adjustment/ manipulation. Please note this price does not include exam, x-rays, therapies, massage and other services you may receive.
Work Comp
We work with many work comp insurance companies. If we are providers for yours or you have your choice of providers, we can work with you. This is filed just like regular health insurance, except there is usually no out of pocket for you.
HIPAA and Office Policies
Step 1: Call the office to schedule a new patient appointment or use the "appointment request" button.
Step 2: Download the "new patient intake forms" and the "HIPAA and office policies" forms. Please read and sign all paperwork before your appointment.
New Patient Intake Forms
Step 3: Arrive at your appointment on time with your completed paperwork, your insurance card and your drivers license.
For Children and Teens under 18 years of age, please print out the consent to treatment of a minor form and have it completed for your appointment.
Consent for Treatment of a Minor.pdf
For PI, Auto Accident Patients, please print out the Accident History From and have it completed for your appointment.
Auto Accident Form.pdf
For Worker's Compensation Accident Patients, please print out the Accident History From and have it completed for your appointment.
Workers Comp Incident Form.pdf
Patient Update and HPI.pdf
Please download and fill out the Patient Update and HPI form to the right.
1. If you have not been into our office within the last 6 months
2. If you have a new condition that we need to get established for your insurance
3. If you have not established a condition with our office yet
Please note: if you are late for any of your new patient or re-evaluation appointments, we may need to reschedule you so as not to inconvenience other patients on the schedule. We thank you for your understanding of this policy.
A Letter from a patient....
To: Mark A. Hoffman, DC and Kirsten E. Ferguson, DC
I wanted to write and extend my thanks to each of you and your staff (Tony). I have always been treated with a great deal of respect and care during my visits/treatments. I would go so far as to describe it as the best customer service in the medical field that I have ever experienced. I recently read your mission statement and from a customer’s point of view, you’re doing it!
“Our mission is to serve as many families as possible with the highest quality chiropractic care, so that they may realize their full human potential. To educate our patients in matters of health and wellness in the spirit of living, giving and serving. We strive to have our patients reach their Optimal Health.”
Thank you for striving to be better in an industry that has not been hitting the mark…
Sincerely,
Bryan
Add your testimonial
More Testimonials
Tell everyone about your experience with our office. Why should they choose to see a chiropractor? Why should they choose Fern Creek Chiropractic?
What is a subluxation?
The word "subluxation" comes from the Latin words meaning "to dislocate" (luxate) and "somewhat or slightly" (sub). A subluxation means a slight dislocation (misalignment) or biomechanical malfunctioning of the vertebrae (bones of the spine). These disturbances may irritate nerve roots and blood vessels which branch off from the spinal cord between each of the vertebrae. This irritation may cause pain and dysfunction in muscle, lymphatic and organ tissue as well as imbalance in the normal body processes.
Does insurance cover chiropractic care?
Many insurance plans do cover chiropractic care. To find out what your plan covers, call the customer service number on the back of the card and ask for your chiropractic benefits.
What if I don't have insurance?
We have many cost effective options available. You can pay as you go or purchase a package.
Am I required to sign a contract with your office?
No, we do not require contracts.
What does my insurance mean by "medically necessary care"?
This means that your policy does not cover a set number of visits, but covers the care only if it is "medically necessary" care. "Medically necessary" means that you are being treated for a specific condition on a specific treatment plan set by the doctor.
What is meant by "maintenance care" ?
"Maintenance care" is after the "medically necessary" condition has resolved or reached a level of maximum improvement. Then, care frequency is as needed to maintain that status. Most insurance plans do not cover maintenance care.
What if I want to come in when I feel like I need to?
That is fine. We are more than happy to accomodate you. However, this is not considered medically necessary care and may not be covered by your insurance.
If I am a previous patient, do I have to have a re-exam and x-rays again?
This depends on how long it has been since your last visit and whether or not you plan to file with insurance. If you plan to file with insurance, than the "medical necessity" of your care must be established and a brief re-exam is necessary.
Bitter Sweet Aspartame.doc
Causes:
Symptoms:
Total health needs for children
http://www.truestarhealth.com/MembersKids/index.asp
http://www.kidsneedusnow.org/kids_pages/meal.html
http://www.keepkidshealthy.com/nutrition/index.html
http://www.healthychild.com/
(ABC news Students behave better w/healthy lunch)
http://abcnews.go.com/
http://www.cookingvillage.com/
(snack ideas)
http://www.foodfit.com/
Aspartame/Nutrasweet(toxicity)
http://www.sweetpoison.com/
Stella’s kitchen(recipes)
http://www.stellaskitchen.com/links.html
Stevia/Truvia
www.stevia.com, www.truvia.com
National Vaccine Information Center http://www.909shot.com/
Moms on a Mission for Autism http://www.momsonamissionforautism.org/
Global Vaccine Institute http://www.thinktwice.com/ , http://thinktwice.com/laws.htm
Parents Requesting Open Vaccine Education http://vaccineinfo.net/
Vaccine Liberation Information http://www.vaclib.org/index.htm , http://www.vaclib.org/exemption.htm
Vaccine Risk Awareness Network http://www.vran.org/ , http://64.41.99.118/vran/vaccines/flu/vaccine_flu.htm
Kentucky Exemption Information http://www.vaclib.org/index.htm
Mercury in vaccines link to autism http://www.evidenceofharm.com/
Vaccine Information Service http://www.vaccination.inoz.com/
Refusal of recommended vaccines http://www.geocities.com/titus2birthing/VacRefuse.html?200511
Religious and Philisophical Exemptions http://www.geocities.com/titus2birthing/VacWkst.html?200511
Kentucky Immunization Requirements http://home.san.rr.com/via/STATES/req-ky.htm
Educate before you vaccinate http://www.vacinfo.org/
Mercury induced neurological disorders http://www.safeminds.org/
ADHD News
http://www.adhdnews.com/testforum/test241.htm
Intl Child Development Research http://www.gnd.org/autism/autism.htm (AUTISM)
International Chiropactic Pediatric Association
http://www.icpa4kids.com
Childbirth education and postpartum support
http://www.realbirth.com
Holistic Pediatric Association
http://www.hpakids.org/
Backpack Safety
http://www.backpacksafe.com/index.html
Health General
http://www.redflagsweekly.com/
http://www.doctorsexercise.com/index.html
Allergies
http://www.nutramed.com/children/hyperactivity.htm
http://www.mercola.com
(great source for top of the line acidophilus)
http://www.43lac.com
Posetech Injury free running http://www.posetech.com
Flexibility http://www.elasticsteel.com/sitebuilder/images/splitfront-335x244.jpg
Senior exercise http://www.doctorsexercise.com/index.html
Core exercises http://www.mayoclinic.com/
Power core w/ cable machine http://www.hockeyschoolonline.com/power_core__exercises.htm
Core exercise w/ball http://www.mayoclinic.com/
Core exercise w/ball http://exercise.about.com/cs/abs/l/bl_core.htm
Core exercise w/ball http://www.bellaonline.com/articles/art30923.asp
General strength exercise site http://www.strongerbody.com/
Corrective Holistic Exercise Kinesiology http://www.chekinstitute.com/index.cfm
Fitness for kids http://www.littlefitness.com/
Gunner Peterson good core program http://www.gunnarpeterson.com
Hwangs Martial Arts (Tae Kwon Do, Judo, Hapkido) http://www.hwangsmartialarts.com/
LL Indicates these books may be available in our lending library. This is a service for our active patients only.
** Some of these books may only be available from the National Vaccine Information Center. They are located at www.909shot.com
Ice packs Large: $14.00
ProStretch Towels $35.00
Lumbar Supports, Relaxo-Bak, BodyBall, BackSaver Wallets
For Patients Only
Home traction units: $75.00
How to fill out your referral form:
Purpose of Referral:
Consultation
Examination
Chiropractic Treatment
Massage therapy only
Custom orthotics
Ergonomic backpack
Nutritional supplements
Other...
* note: give a brief description of patient's complaint (ie. headaches, low back pain, etc)
* if known, indicate patient's preferred new patient appointment time from list below.
New Patient Appointment Times
Monday: 9:15am, 10:15am, 3:00pm
Wednesday: 9:15am, 10:15am, 3:00pm
Thursday: 3:00pm
Friday: 9:15am, 10:15am
* Note: other times may be available as schedule allows on a same day basis. Call first thing in the morning to check availability.
Thursday: 9:15am, 10:15am, 3:00pm
Massage Therapy (by appointment only)
Monday: 8:15am to noon
Wednesday: 1:30pm to 6:00pm
Thursday: 1:30pm to 6:00pm
Friday: 8:15am to noon
